AutoNOC 2.5 User Guide
Preface
Acknowledgements
System Requirements
Legal

Part 1 - Introduction
1.1 The Ideal Difference
1.2 Automated Operations
1.3 Services & Scaler
1.4 Acquisition Stacks
1.5 Portal Deployment
1.6 Discovery and Crawler
1.7 Monitoring Agents
1.8 Recoiling Database
1.9 Multiple Languages
1.10 Security

Part 2 - NOC Views
2.1 Investigate
2.2 Observe
2.3 Visualize
2.4 Alarms
2.5 Analyze
2.6 Design
2.7 Configure

Part 3 - Model Design
3.1 Object Model
3.2 Devices
3.3 Sets
3.4 Set Criteria
3.5 Probes
3.6 Logs & Events
3.7 Alarms
3.8 Actions
3.9 Reports
3.10 Users
3.11 Polling
3.12 Service Levels
3.13 Dependencies
3.14 Performance

Part 4 - Developer Features
4.1 Adding SNMP MIBs
4.2 Variables
4.3 OSP API
4.4 Probe Template
4.5 Log Template
4.6 Device Template
4.7 Interface Template
4.8 Rebranding

Part 5 - Troubleshooting
5.1 General Issues
5.2 Linux
5.3 Windows

Appendix
A.1 OSP API Functions
A.2 Variables
A.3 Object Reference

2.4 Alarms
The Alarms page in AutoNOC is updated in real time to show which alarms are currently turned on. It gives users with Technician level security clearance the capability to ignore the alarm objects and to reset the alarm for a period of time.

The screenshot above shows the columns displayed on the alarm screen which include:

  • Alarm Name
    The name of the alarm object that is currently tripped..
  • State
    The state text for the object that tripped the alarm.
  • Level
    The level for the object that tripped the alarm.
  • Value
    The value causing the object to trip this alarm.
  • Object
    The name of the object that tripped this alarm.
  • Component
    The component of the object that tripped this alarm.
  • Category
    The category of the object that tripped this alarm.
  • Device
    The relevant device for the object that tripped this alarm.
  • IP Address
    The relevant IP address for the object that tripped this alarm.
  • Duration
    The amount of time that this alarm has remained tripped without being reset and without the alarm condition going away.

AutoNOC alarms are very powerful constructs that allow for multiple state suppression to reduce false alarms as well as very sophisticated network monitoring to be performed. For more information about designing alarms please see the section 3.7 - Alarms.

2.4.1 Management Buttons
The alarm page provides two buttons which are located to the left of the Alarm Name on the display. Those buttons work as follows

  • Reset Alarm
    Every alarm has a user configurable reset time out. When you click this button, the alarm will disappear for the configured amount of time. If the alarm state goes away while the alarm is hidden, it will not reappear on this screen. This is useful for detected issues that are being worked on by technicians.
  • Ignore Object
    Recurring persistent false alarms can be readily ignored by clicking on the ignore state button.
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