FOR IMMEDIATE RELEASE

Throw Cold Water on Network Issues
with Ice Graphs in AutoNOC 2.4

ATLANTA, GA, March 29, 2003 - AutoNOC LLC is very pleased to announce that we have released AutoNOC 2.4. Included in this release are significant improvements to analytical and data handling capabilities within the AutoNOC operations server. This release marks another milestone in AutoNOC's history of delivering the most feature rich, interoperable, and cost effective network operations experience available.

Some of the highlights in the 2.4 release:

• Ice Graphs and Live Click & Zoom
  We added several new types of graphs including the new Ice Graph capability which renders min/max ranges with a special gradient renderer. We have improved the customizability of graphs in the software so that every probe can have a specific graph. Additionally all graphs in AutoNOC may not be clicked and zoomed using the mouse, right within your web browser. This easy to use feature actually makes debugging network issues fun! (Try it we aren't kidding!)

• Manage More Data... and Bigger Models Faster!
  It would seem the more features we add, the more ways customers find to use AutoNOC and the bigger the operations models! This release includes improved support for the SAN / NSF data proliferation model as well as improved incremental management, faster start-up, and better overall handling of large multi-volume data stores. Additionally, the indexing architecture has been moved to a new breed of binary digital search tree that uses very little memory (most customers should see 50% or greater memory usage reductions with large models) as well significantly faster RDB consolidation for data queries.

• Easy Multivariate Network Analysis
  Probe templates support the addition of sibling component graphs to the same display. Sets now have a multivariate analysis display mode for the investigate tab where all of the probes in the set are combined in a single mouse-click zoomed and moved display.

• Vast Improvements to Reports and Analytics
  More than a dozen new reporting columns are available. Also supported is multiple breakdown types, multi-level column sorting/ranking, on the fly report configuration. AutoNOC automatically creates new templates for a variety of these new reports for operations models. There is even the ability to enable automated data sampling which makes it easy to do an overview computation of very large sets of data across many objects without having to process every single event which can take extended amounts of time (even as fast as AutoNOC is). The following are some of the new reports built-in, ready to go, for your network:
   
    CPU Busy Ranking
    CPU Health
    Host Connections Ranking
    Host Outages Ranking
    Host Reliability Ranking
    Interface Traffic Ranking
    Interface Utilization Ranking
    Memory Health
    Ping Availability Ranking
    Ping Health
    Service Availability Daily
    Service Outages Daily
    Service Reliability
    Storage Health
    Traffic Health

• Connectivity Dependent Probe Service Levels
  Ever get swamped with ping alerts from devices that are all on the other side of a switch? Make sure your link connectivity is correct and then use portal setup to tell AutoNOC which device it is, and it will detect dead and blocked devices so that you do not get swamped with ping alerts!

• Live Baselining, Trending, and Dynamically Adaptive Service Levels
  This release makes it very easy to do sophisticated dynamic service level analysis with new pre-computed variables! Built-in examples include the use of live baseline computations in probe templates to provide on-the-fly analysis of data.

• AutoNOC Windows Agent 1.2 Released
  Now includes a self-destruct sequence if performance monitoring is going to interfere with the server, agent rebranding (so that the user can specify their own service name), multiple syslog server supports, performance optimizations, and a number of bug fixes.

• Built-In Cell Phone / SMS Support for Dozens of Carriers
  AutoNOC supports built-in SMS messaging to a wide range of pager and cell phone carriers. Simply enter your phone number and AutoNOC does the rest!

• International Time Support (ISO 8601)
  We have standardized on the ISO 8601 format for time in the software.

• New Probes and Data Acquisition Methods
  Now supported are several new HTTP protocol methods for reading and analyzing specific web pages, for evaluating HTML error codes, and for other methods. We have added example probes for SMTP, POP3 header querying, and a standard index.html monitoring probe.

• More OI Commands
  New commands like RenderReport report and IsDeviceBlocked make it easier than ever to build your own AutoNOC front end and to create dynamically adaptive service levels.

• Many Bug Fixes and Optimizations
  Many bug fixes and related issues have been resolved within the software.

For complete information on all changes and improvements in the code please see http://www.autonoc.com/changelog.txt.

AutoNOC 2.4 can be installed by clicking on Configure | Portal Setup | Check for Updates or by downloading and installing the software manually.

About AutoNOC LLC

AutoNOC LLC was organized in Atlanta, Georgia in 1999 by commercial software veteran Kyle Lussier to develop and market the AutoNOC core network operations platform. AutoNOC LLC is first to market with a cost effective, robust, fully integrated, Web based solution for network operations and systems management. For more information, visit AutoNOC’s Web site at http://www.autonoc.com.